Feb 12, 2019 · Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the
Dec 18, 2011 · To report a problem with a free song, contact iTunes Store Support. There's still no guarantee of a satisfactory remedy via return or exchange. It's simply a problem reporting avenue. How to Get an iTunes Refund. If you’ve purchased a movie or a song by accident, or the file you’ve downloaded is broken, you can request an iTunes refund to get your money back. To do this, follow these steps: Open iTunes on your computer. The first step is to open your iTunes app by clicking the icon on your PC’s desktop or your Mac’s Sep 03, 2019 · How to get a refund using the web? If you do not have access to iTunes at the moment or iPhone, you still can request for a refund through any browser. Step1: Open any browser and visit Apple’s problem reports page. Step2: Apple ID user name and password. Step3: Choose the category of your purchase all, music, movies, TV shows, apps, or books.
Follow the prompt to either submit the problem, visit iTunes Store support, or contact the app developer directly. You should hear back from Apple within a few days to a week with whether your request for a refund is approved. How to get a refund using iTunes on Mac or Windows. Launch iTunes on either your Mac or Windows PC. Click on Account.
L ifetime subscription and gift card purchases are not eligible for a refund. iTunes App Store: Apple handles all billing for in-app purchases made on iOS devices. Customers who subscribed to Calm through iTunes will need to reach out to Apple directly with any refund requests. If a refund request is granted, we'll remove access to the content and your money will be returned within the refund timelines listed below. If you purchased a TV show or movie via Apple, you'll need to contact Apple Support to request a refund. Apple's own refund policy will apply. Follow the prompt to either submit the problem, visit iTunes Store support, or contact the app developer directly. You should hear back from Apple within a few days to a week with whether your request for a refund is approved. How to get a refund using iTunes on Mac or Windows. Launch iTunes on either your Mac or Windows PC. Click on Account.
Dec 18, 2011 · To report a problem with a free song, contact iTunes Store Support. There's still no guarantee of a satisfactory remedy via return or exchange. It's simply a problem reporting avenue.
Feb 21, 2020 · How to Contact iTunes by Phone. If you're having issues with iTunes, there are lots of support options at your disposal. If you live in the United States, call Apple Support directly at 1-800-MY-APPLE. Since you purchased your App subscription through the mobile app via iTunes, you will need to contact them in order to request a refund. Only Apple Support can process refunds for purchases made through an iTunes account.